> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fizen.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Supported Devices
> Check whether your phone supports eSIM before you buy — with the in-app device check, the *#06# dial code, and a reference list of known eSIM-capable models.
**Check your own phone before you buy — the list below is a reference, not a guarantee.** eSIM support is decided by your device's manufacturer and carrier, and it changes over time. A model can appear on this list and still not accept an eSIM (see [why](#why-a-listed-model-can-still-fail) below). The reliable answer always comes from the device in your hand.
## Check your device in 3 ways
The eSIM section of the app includes a compatibility check. It's the quickest way to see whether your phone can take a Fizen eSIM before you pay.
Open the Dialer app and dial `*#06#`. If an **EID** barcode with a 32-digit number appears, your device has eSIM hardware.
**iOS:** Settings → General → About → look for the **EID** field.
**Android:** Settings → About Phone → Status information (or SIM status) → look for **EID**.
Hardware isn't the whole story — the phone must also be **carrier-unlocked**. See [Carrier lock check](#carrier-lock-check) below.
***
## Why a listed model can still fail
The same model is not the same everywhere. A device can match the reference list and still be unable to install an eSIM because:
* **Market variant** — the version sold in one country ships with eSIM, while the version of the same model sold in another country doesn't.
* **Carrier edition** — phones sold bundled by a mobile operator may have eSIM disabled, or be SIM-locked to that operator.
* **Firmware and policy changes** — manufacturers and carriers change firmware, activation policies and device whitelists at any time, without notifying eSIM providers.
* **Managed devices** — company or school phones under MDM or an enterprise policy often block adding an eSIM.
* **Modified or repaired devices** — jailbroken, rooted, unlocked-by-third-party or repaired phones with replaced parts may no longer accept eSIM, even when the model is listed.
This is exactly why it pays to check first: an eSIM you **haven't installed** can be returned (minus the \$1 fee, where the plan is refundable), but once it's installed it can't. See [1:1 Trip Guarantee & Refunds](/help-center/fizen-esim/trip-guarantee).
***
## Reference list of eSIM-capable models
Known eSIM-capable models at the time of writing. Treat it as a starting point and confirm with the checks above.
| Brand | eSIM-capable models |
| ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Apple — iPhone** | iPhone XS / XS Max / XR and all newer models (11 → 17 series, iPhone Air, SE 2020 / SE 2022) |
| **Apple — iPad** | iPad (7th gen+) · iPad Air (3rd gen+) · iPad Pro 11" (1st gen+) · iPad Pro 12.9" (3rd gen+) · iPad Mini (5th gen+) — Wi-Fi + Cellular models only |
| **Samsung** | Galaxy S20 → S25 series (incl. S25 Slim / Edge) · Note 20 series · Galaxy Fold / Z Fold 1–6 / Z TriFold · Z Flip → Flip 6 · A56 / A55 5G / A54 5G / A36 / A35 5G / A23 5G / A17 · S23 FE / S24 FE · XCover7 Pro |
| **Google Pixel** | Pixel 2 and all newer models (incl. a-series, XL, Fold) |
| **Motorola** | Moto G (2024 / 2025) / G Power (2024) / G Stylus 5G · G34 → G86 · Edge (2022–2024) / Edge+ · Edge 40 / 50 / 60 series · ThinkPhone 25 · Razr 2019 → Razr Ultra (2025) incl. Razr 40 / 50 / 60 series |
| **Xiaomi** | Xiaomi 15 / 15 Ultra / 15T series · 14 / 14T series · 13 / 13T / 13 Lite series · 12T Pro · Redmi Note 14 Pro series / Note 13 Pro / Note 13 Pro+ / Note 11 Pro 5G · Poco X7 / F8 Pro / F8 Ultra |
| **Oppo / Realme** | Find N2 Flip / Find N5 · Find X9 / X8 / X5 / X3 series · Reno 15 / 15 Pro / 15 Pro Max / 15 FS / Reno14 / Reno14 Pro · Watch X2 Mini · Realme 14 Pro+ |
| **Vivo** | X300 / X300 Pro · X200 series (incl. FE / s / T) · X100 Pro / X90 Pro · V50 / V40 / V40 Lite (Europe) / V29 (Europe & LatAm) / V29 Lite 5G (Europe) · iQOO 15 · Watch 5 |
| **Honor** | HONOR 400 / 400 Pro / 400 Lite / 200 / 200 Pro / 90 · Magic8 Pro Air / Magic7 Pro / Magic7 Lite / Magic6 Pro / Magic6 Pro RSR / Magic5 Pro / Magic4 Pro · Magic V3 / V2 / Vs3 |
| **Huawei** | P40 / P40 Pro · Mate 40 Pro |
| **Sony** | Xperia 1 VII / VI / V / IV · Xperia 5 V / IV · Xperia 10 VI / V / IV / III Lite |
| **Sharp** | AQUOS sense9 / sense8 / sense7 / sense7 plus · AQUOS R10 / R9 / R9 Pro / R8 / R8 pro / R8s pro · AQUOS wish / zero6 |
| **OnePlus** | OnePlus 15 / 13 / 13R / 12 / 11 / Open |
| **Nokia** | G60 / XR21 / X30 |
| **Hammer** | Explorer PRO / Blade 3 / Blade 5G · myPhone NOW eSIM / Hammer Construction |
| **Rakuten** | Big / Big S / Mini / Hand / Hand 5G |
| **TCL** | NxtPaper 70 Pro / 60 / 60 XE NxtPaper · 50 5G / 50 NxtPaper / 50 Pro NxtPaper / 40 XL |
| **T-Mobile** | Revvl 7 / Revvl 7 Pro |
| **Others** | Fairphone 4 / 5 · Gemini PDA 4G+Wi-Fi · Nothing Phone (3a) Pro · Nuu Mobile X5 · ASUS Zenfone 12 Ultra · ZTE nubia Flip2 · alcatel V3 Ultra · Surface Duo / Duo 2 (unlocked only) |
Requires **Windows 10 version 1703 or later** (or Windows 11) and an LTE-ready configuration.
| Maker | Models |
| ------------- | -------------------------------------------------------------------------------------------------------------------------------------- |
| **Acer** | Swift 3 / Swift 7 · TravelMate P2 / Spin P4 / P6 |
| **ASUS** | Mini Transformer T103HAF · NovaGo TP370QL · Vivobook Flip 14 TP401NA |
| **Dell** | Latitude 7440 / 7210 2-in-1 / 9410 / 7310 / 7410 / 9510 / 5410 / 5411 / 5511 |
| **HP** | Elitebook G5 · Probook G5 · Zbook G5 · Spectre Folio 13 |
| **Lenovo** | ThinkPad X1 Titanium Yoga / X1 Carbon Gen 9 / X1 Fold / X1 Nano / X12 Detachable · Flex 5G · Yoga C630 / 520 / 720 (2-in-1) · Miix 630 |
| **Microsoft** | Surface Pro 9 / Surface Go 3 / Surface Pro X |
### Known regional exceptions
Examples of models that ship **without eSIM** in certain markets. This list isn't exhaustive — market rules change, which is why the device check comes first.
* **Apple:** no eSIM on iPhone/iPad from Mainland China. Hong Kong & Macao devices have no eSIM except iPhone 13 Mini, 12 Mini, SE 2020, and XS. **Turkey:** eSIM activates automatically only if the device was set up after June 23, 2020 — otherwise contact your carrier. iPads must be Wi-Fi + Cellular models.
* **Samsung:** no eSIM on devices from China, Hong Kong, and Taiwan; no eSIM on FE models except S23 FE / S24 FE; no eSIM on USA models of S20, S21, and Note 20 Ultra. In South Korea, only S24, S23, Z Fold 5/4, Z Flip 5/4, and A54 5G support eSIM.
* **Google:** no eSIM on Pixel 3 from Australia, Taiwan, Japan, or US/CA carrier models (except Sprint & Google Fi); no eSIM on Pixel 3a from Southeast Asia or Verizon.
* **Huawei:** no eSIM on P40 Pro+ or any device purchased in China.
* **Oppo / Realme, Sharp, Rakuten:** eSIM is mainly supported on Japanese and specific international models.
* **Sony:** Xperia 10 IV supports eSIM in Europe only.
* **AT\&T-locked devices** (incl. Surface Duo): no eSIM support.
* **Motorola, Xiaomi, Vivo, Honor, Nokia, OnePlus, Hammer, TCL, T-Mobile:** availability varies by country/region and carrier — confirm with your carrier or device manufacturer if unsure.
***
## Carrier lock check
Even with eSIM hardware, a **carrier-locked** phone can't install international eSIMs.
* **iOS:** Settings → General → About → **Carrier Lock**. It must say **No SIM restrictions**.
* **Android:** Settings → Connections → Mobile networks → **Network operators** → turn off "Select automatically". If other networks appear and can be selected, the phone is likely unlocked.
If your phone is locked, contact the carrier you bought it from to unlock it.
***
## If your device turns out not to support eSIM
* **You haven't installed the eSIM yet** — you can return it for a refund, minus the flat \$1 processing fee, where the plan is refundable. Message the in-app live chat with your Order ID.
* **You already installed it** — an installed eSIM can't be returned, because installation consumes it. If it installed but doesn't work, that's a different case and it's covered: see [1:1 Trip Guarantee & Refunds](/help-center/fizen-esim/trip-guarantee).
Can't find your device, or `*#06#` shows nothing? Contact support via the **in-app live chat** before you buy — we'll help you check. Full list with the latest additions: [Which Phones Support eSIM in 2026](https://blog.fizen.io/which-phones-support-esim-in-2026-the-complete-compatibility-list/).