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Download the app. Credit is added automatically.

New users who create their first Fizen account from 19 August 2026 receive $10 of eSIM credit in the app. No code. No website claim. Open the eSIM tab and it is added. Amounts on this page are promotional credit, not cash.

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1. In-app welcome credit (this campaign)

This is Fizen’s in-app welcome for new users. It is not the same as offers on fizen.io/esim or a partner site.
1

Download the Fizen App

Get it from fizen.io/app.
2

Create your first account

The welcome is for your first Fizen account only.
3

Open the eSIM tab

Credit is granted automatically. No banner to tap, no code to enter.
4

Pick a plan

Checkout shows how much credit applies and what you still pay.
Already have a Fizen account from before 19 August 2026? You are not eligible for this welcome. You still earn $2 after each successful eSIM purchase.

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How the credit is used (any eSIM credit)

Once credit is in your balance, the same spend rules apply, whether it came from the in-app welcome, a purchase reward, a referral, or a separate site/partner offer.
  • On an eligible order, credit covers up to 30% of the plan price, or your remaining balance if that is smaller.
  • Plan $10, balance $5 → $3 applied, you pay $7, $2 left.
  • Plan $10, balance $2 → $2 applied, you pay $8, $0 left.
  • After each successful purchase you get $2 more. That amount is added after payment, so it is not used on the order you just paid.
  • Credit lasts 12 months. Each new grant resets the expiry of your whole balance to 12 months from that day. Spending does not extend it.
  • Credit is not cash. It cannot be withdrawn, transferred, or swapped for crypto or fiat.
Checkout always shows whether credit applies before you pay. On some partner sign-up routes, the first eSIM order is charged at the listed plan price and credit starts applying from the next eligible order.

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2. Website and partner programs (separate)

Offers on fizen.io/esim, landing pages, emails, or partner / other-team sites are not the in-app welcome above. Those campaigns are run by the team or partner that publishes them. Amount, how to claim, and who is eligible follow that program’s own rules. If you arrived from a partner, you may receive that partner’s offer. That does not change how you get the in-app welcome: download the Fizen App as a new user from 19 August 2026. Promo codes issued for a site or campaign are also in this bucket: enter a valid code in the app; each account can claim a given code once, on one device.

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Invite a friend

Separate from both programs above.
  • Your friend enters your personal referral code → they get $10, you get $10.
  • You can earn the inviter credit on up to 10 friends during this campaign. After that, new friends still get their $10.
  • Company or promo install links do not pay inviter credit. The friend can still get the in-app welcome if they are a new user.

How to share your code

Referral code, link, or QR — plus FiPoint and commission

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FAQ

Download the Fizen App, create your first account on or after 19 August 2026, and open the eSIM tab. Credit is added automatically. It is promotional credit, not cash.
No. The in-app welcome does not require a website claim. Pages such as fizen.io/esim, and partner sites, run separate programs with their own rules.
A natural person creating their first Fizen account from 19 August 2026 (09:10 GMT+7). One grant per person, per device, and per household. Existing or previous account holders are not eligible. If you joined through a partner, you may have that partner’s offer; you still earn $2 after each successful eSIM purchase. See the Promotions Master Terms.
Credit covers up to 30% of an eligible plan: a $10 plan takes up to $3; a $20 plan takes up to $6. On some partner routes the first order is charged at the listed price. Checkout shows the amount before you pay.
No. It is promotional credit for eSIM plans in the app only. Amounts shown as $ are a face value, not money you can cash out.
Yes, 12 months after it is added. Any new grant (including the $2 after a purchase) resets the expiry of the whole balance.
Returns follow the 1:1 Trip Guarantee & Refunds policy. Credit used on that order is not refunded in cash; support confirms how the credit portion is handled.
Friend enters your personal code: $10 each. Inviter cap is 10 during the campaign. See Refer Friends.

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Campaign Rules

These Campaign Rules apply to the eSIM In-App Welcome Credit Campaign (campaign code esim10), including the In-App Welcome Credit, the Purchase Reward and Referral Credit. Website, landing-page and partner offers are separate campaigns and are governed by their own Campaign Rules, if any. These Campaign Rules are those referred to in the Fizen Promotions Master Terms and must be read together with the Fizen Master Terms of Use and the Fizen Privacy Policy. Where these Campaign Rules conflict with the Promotions Master Terms, these Campaign Rules prevail (Promotions Master Terms, clause 11). 1. Sponsor. Fizen Limited. 2. Campaign Period. The Campaign starts at 09:10 (GMT+7) on 19 August 2026 and runs until Fizen announces its end in-app. Fizen may modify, suspend or end the Campaign at any time, including before any stated end date, in accordance with clause 7 of the Promotions Master Terms. Credit already granted before the Campaign ends remains usable until it expires under rule 7. 3. Eligibility. The In-App Welcome Credit is available to a natural person who creates their first Fizen account during the Campaign Period, holds an active account in good standing with any KYC required under clause 5 of the Fizen Master Terms of Use, and is habitually resident in a jurisdiction where the Campaign is offered. Fizen determines eligibility at account creation and when the Qualifying Activity is completed. Not eligible for the In-App Welcome Credit: existing or previous Fizen account holders; additional or duplicate accounts held by the same person; accounts created through partner or other designated sign-up routes (those Participants may receive a welcome from that partner’s own program instead); persons in jurisdictions where the Campaign is unlawful or restricted; and Fizen employees, contractors and their immediate family members. Participants who are not eligible for the In-App Welcome Credit remain eligible for the Purchase Reward, Referral Credit and any separate website or partner offer for which they qualify. 4. Limits. One In-App Welcome Credit per person, per device and per household, regardless of the number of accounts, email addresses, phone numbers or payment methods used. Fizen may apply an overall cap on the number of In-App Welcome Credits issued during the Campaign and may close the Campaign once that cap is reached. 5. Qualifying Activities and Rewards. (a) In-App Welcome Credit. An eligible new user opening the eSIM tab in the Fizen App for the first time during the Campaign Period. Reward: $10 of promotional eSIM credit, granted automatically. No code and no website claim is required. The credit is a promotional discount benefit, not money. (b) Separate website and partner programs. Offers published on fizen.io/esim, other Fizen web pages, or partner sites are not the In-App Welcome Credit. They are run by the relevant Fizen team or partner under their own terms. Completing a website or partner claim does not replace, and is not a condition of, the In-App Welcome Credit. (c) Purchase Reward. After each successful eSIM purchase, $2 of promotional eSIM credit is granted to the purchasing account. It is granted after payment succeeds and cannot be applied to the order that earned it. It applies to all successful eSIM purchases, including Participants who joined through a partner route. (d) Referral Credit. If eligible wallet A enters the personal referral code of eligible wallet B: A receives $10 and B receives $10. B may receive the inviter Referral Credit on a maximum of ten (10) successful referrals completed during the Campaign Period. A subsequent invitee still receives their $10; B does not receive a further inviter Referral Credit. Installs through promotional or company-issued referral links do not generate Referral Credit for either side. A Participant who joined through a partner route remains eligible for Referral Credit on a personal code. (e) Promo Codes. Promo codes issued for a website, email or partner campaign are a separate Reward from the In-App Welcome Credit. A code may be unique and single-use, or a shared campaign code. Each code may be claimed once per eligible account and device. On a valid claim, the stated value is added to the Participant’s eSIM credit balance. Fizen may delay or withhold any Reward pending validation, KYC re-verification, AML or sanctions screening, or fraud investigation (Promotions Master Terms, clause 3). 6. Using the credit. Credit may be applied only to eSIM purchases made in the Fizen App. On an eligible order, credit may cover up to 30% of the listed plan price (or the remaining balance, if lower); the remainder is payable by the Participant using an accepted payment method. For Participants who create an account through a partner or other designated sign-up route, the first eSIM purchase is not eligible for credit application and is charged at the listed plan price; credit may be applied to subsequent eligible orders, still subject to the 30% cap. Whether an order is eligible, and the amount of credit applied, is displayed at checkout before payment is confirmed. Credit may be applied across multiple orders until exhausted or expired. Fizen may exclude specific plans, destinations or order types from credit eligibility. 7. Validity and expiry. Credit expires twelve (12) months after it is granted. Where further credit is granted to the same account, the expiry date of the account’s entire credit balance is extended to twelve (12) months from the date of that grant. Spending credit does not extend expiry. Expired credit is forfeited and is not reinstated, refunded or compensated. 8. Nature of the credit. The credit is a promotional discount benefit denominated in USD for use within the Fizen App. It is not money, e-money, a deposit, a stored-value instrument, a security or a Digital Asset. It has no cash value, earns no interest, cannot be withdrawn, sold, transferred, assigned, gifted or exchanged for crypto or fiat, and is not covered by any deposit protection scheme. Credit is not property of the Participant and confers no rights other than those in these Campaign Rules. 9. Refunds, returns and reversals. Where an order paid in part with credit is refunded, returned, replaced or reversed — including under the 1:1 Trip Guarantee & Refunds policy — the credit portion of that order is not refunded in cash. Fizen confirms the treatment of the credit portion with the Participant as part of the support case. Refund eligibility, fees and the refund method are governed by the applicable eSIM refund policy and depend on the plan purchased and how payment was made. 10. Fraud and abuse. Clause 6 of the Promotions Master Terms applies. Without limitation, creating multiple or duplicate accounts, using false, stolen or synthetic identities, device or IP manipulation, emulators, bots, scripts or automation, and transactions structured primarily to obtain or extract credit are prohibited. Fizen may investigate, suspend or close accounts, withhold, reverse or recover credit, cancel affected orders, refuse future participation and report to authorities. Fizen’s decision is final. 11. Tax. Participants are solely responsible for any tax arising from receiving or using the Reward (Promotions Master Terms, clause 8). 12. No investment solicitation. Nothing in this Campaign is investment, financial, tax or legal advice, or a recommendation or solicitation in respect of any Digital Asset (Promotions Master Terms, clause 5). 13. Disclaimers and liability. The Campaign and the Reward are provided “as is” and “as available”. Clause 10 of the Promotions Master Terms applies, including the limitation of Fizen’s aggregate liability. 14. Order of precedence. Campaign Rules > Promotions Master Terms > Fizen Rewards Program Terms > Fizen Master Terms of Use.
Questions about your credit? Open the in-app live chat with your Order ID and a real person will look into it.